Senior Account Manager – Employee Benefits (Hybrid)

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Senior Employee Benefits Account Manager in Tacoma, Washington!

This is a hybrid role that offers a flexible 3 in office days and 2 work from home days schedule!

Brown & Brown of Washington — Tacoma ranked among Puget Sound Business Journal’s 100 Best Places to Work in Washington State three years running!

WHAT YOU’LL DO:

• Service and maintain a book of business
• Provide direct customer service support for employee benefits customers
• Prepare for and attend various presentations, enrollment meetings, or other scheduled customer‐facing engagements
• Maintain accurate and timely documentation of communications and insurance documents as required
• Work closely with Producers and Marketing to achieve agreed upon goals for new and renewal business marketing
• Develop and foster quality relationships with customers and teammates
• Review, analyze and resolve plan and coverage‐related concerns for customers
• Consistently meet all Brown & Brown established quality control procedures and timelines
• Compile and create proposals, carrier spreadsheets, enrollment packets, and additional documents as requested
• Actively participate in social, civic, and trade organizations to represent Brown & Brown’s community/customer commitment
• Foster and seek relationships with teammates across all levels of Brown & Brown
• Ensure compliance with government agencies and corporate policies and procedures
• Attend training sessions, courses, etc. to maintain up-to-date skills
• Always conduct the highest level of confidentiality
• Other duties as needed

WHAT YOU’LL NEED:

• Some college a plus, not required
• 3+ years’ experience in the insurance industry with a strong emphasis in employee benefits and/or human resources preferred but not required
• Life & Health insurance license (if not already held, obtain within 30 days of hire)
• CEBS or RHU designation preferred but not required.
• Exceptional customer service and interpersonal skills
• Proficiency in Microsoft Office 365

WHAT WE OFFER:

• Competitive compensation DOE
• Excellent growth and advancement opportunities
• Paid time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.