Job Description:

A fresh foods clerk is responsible for the daily operations of the stores deli/foodservice, ensuring a high level of sanitation, store appearance and customer service while adhering to company policies and procedures.  This person truly has a passion and love for food and serving the customer!

Responsibilities include but are not limited to:

• Maintaining a positive and friendly attitude towards customers and fellow team members.
• Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.
• Focusing on providing fast and friendly customer service.
• Processing cash register transactions, giving back change, and refunds.
• Using scale printer machines, ensuring weights and pricing are correct.
• Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keeping a clean, neat and orderly check stand/sales counter and work production areas.
• Preparing, wrapping, boxing, weighing, slicing, and stocking deli/food service products, rotating them as necessary to ensure product quality and safety.
• The preparation and cooking of deli/foodservice items, which includes items like fried foods, salads prepared on premise, sandwiches, roller grill items, hot and cold beverages, prepared meals and snack items for hot and cold cases.
• Work safely around sharp slicers, tools and hot ovens and burners.
• Displaying products following deli department and/or merchandising guidelines.
• Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction.
• Other duties assigned by Store Manager.

• High School Diploma or equivalent.
• Applicants for this position must be at least 18 years old. 
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• Must have reliable transportation and valid driver’s license.
• Serv-Safe certification preferred.
• Desire to learn new products and new recipes.
• A love of foods and a creative nature. 
• Remain helpful, tactful and courteous at all times.
• Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
• Add, subtract, divide, multiply and perform other basic business math calculations.
• Learn to use register, scales, scanners and debit/credit terminals.
• Learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
• Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures.
• Learn a wide variety of deli/food service products, including the ingredients that go into those products.
• Communicate openly and professionally through appropriate body language, facial expressions and speech.
• Listen to and understand verbal and non-verbal communication of customers and fellow members.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.
• Physical Requirements
  • Be able to lift up to 25lbs on occasion.
  • Reaching above shoulder height and bending below waist.
  • Work in walk-in coolers and freezers.
  • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies.
  • Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.