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Coffee Host

Fitness Formula Clubs

Front Desk/Caf AttendantThe Front Desk/Caf Attendant is responsible for welcoming all members, guests, and prospects into the club. The primary role of all FFC employees is to gain and retain members while keeping our company’s core values in mind: improvement, safety, friendliness, superior service, and integrity.Benefit Highlights: Medical (FT), Dental, Vision and voluntary Company-paid life 401k Paid Time Off Complimentary Club Membership Discounts on spa, fitness, and retail Essential Job Functions: Greet members by name and create a great first impression of the club Check in members and guests to the club Act as a liaison between current and prospective members and Membership Department Answer incoming calls professionally Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed Perform opening and closing functions regarding the front desk Take payment as needed and ensure cash drawer is balanced at the start and end of shift Attend all required department and club staff meetings Provide a clean, safe and healthy environment for members, guests, and co-workers Qualifications: Excellent interpersonal and communication skills with energy and enthusiasm Passionate about the health and fitness industry Ability to multi-task, demonstrate initiative, and strong work ethic Physical requirements include: walking and standing during the entire shift (often 4-8 hours), climbing stairs, kneeling to clean floors, pushing, and pulling objects, lifting and moving objects (up to 50 lbs.), and cleaning with or without reasonable accommodation. Our Purpose:”To enhance the lives of our members and guests by improving their overall health and well-being.” Our members, guests, and staff are as diverse as the city we call home. We are “Chicago from Day One,” and we are committed to building a respectful and inclusive community. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Associated topics: bellhop, bellstand attendant, clubhouse, desk, door, guest, madison, rapids, sheraton, vip