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Customer Support Representative (Work From Home)

Givelify

[Customer Service / Remote] – Anywhere in US / Competitive pay / Full benefits / PTO – As a Customer Support Rep you’ll: Deliver a WOW customer experience by supporting leaders and donors of nonprofit and faith organizations via phone, email, or social media to understand their giving and fundraising goals and resolve support issues; Remotely research, troubleshoot, and resolve customer issues in accordance with company standards making sure to always own and resolve; Provide internal cross-func